Responsible Gaming

Gambling should always be a form of entertainment, not a way to earn money or solve financial problems. Please play responsibly and within your means.

Age Verification

In New Zealand, you must be 18 years or older to gamble on lotteries and TAB betting. For casino gambling and gaming machines in pubs, the legal age is 20. We require all users to confirm their age and may request proof of identity to ensure compliance with local laws.

Warning Signs of Problem Gambling

If you notice any of the following signs, you may want to reassess your gambling habits:

• Chasing losses by continuing to gamble to win back money
• Hiding gambling from family or friends
• Lying about time or money spent gambling
• Borrowing money or selling possessions to gamble
• Neglecting work, study, or family responsibilities due to gambling
• Feeling anxious, guilty, or depressed after gambling
• Gambling to escape from stress or other problems
• Being unable to stop or cut back even when you want to

Self-Help Tools

Many online casinos offer tools to help you stay in control:

• Deposit limits: Set a maximum amount you can deposit per day, week, or month.
• Loss limits: Cap the total amount you can lose over a set period.
• Reality checks: Receive periodic reminders showing how long you have been playing and your net result.
• Self-exclusion: Block yourself from accessing your account for a chosen period, from days to permanent.

You can usually find these options in your account settings or by contacting customer support.

Support Organizations

If gambling is causing you or someone you care about harm, please reach out to a support service. Help is free, confidential, and available 24/7 in many places.

New Zealand

• Gambling Helpline New Zealand – Call 0800 654 655 or visit www.gamblinghelpline.co.nz
• Problem Gambling Foundation of New Zealand (PGF) – Visit www.pgf.nz